At SPS, we are committed to providing trusted guidance and superior technical capabilities to ensure the best business outcomes for our clients. As a Diamond Strategic certified Avaya partner, SPS has sales, design, technical, implementation and services depth in all aspects of Avaya technology. For details about Avaya’s Chapter 11 announcement, visit our Avaya Updates page.

Our partnership at a glance

We are one of Avaya’s most highly rated, certified and capable partners.

Hover over the icons to learn why


More than 50% of SPS employees hold certified technical roles.
They possess technical Avaya certifications, ITIL certifications and VMware certifications.

Our breadth of Avaya solutions

SPS has sales, design, technical, implementation and services depth in all aspects of Avaya technology. We showcase our commitment to Avaya in roadmap planning, consulting and ongoing services for unified communications, customer experience, video conferencing, networking and collaboration – with flexible cloud, mobile and virtual deployment options.

Unified Communications & Collaboration

SPS helps you improve collaboration, leverage video and become more mobile.

  • Communication and Messaging
  • Platform and Infrastructure
  • Video and Conferencing
  • Avaya Scopia
  • Avaya Aura
  • Avaya IP Office
  • Avaya Communicator

Customer Experience Management

SPS helps find innovative ways for you to engage, serve and retain your customers with a best-in-class customer experience.

  • Omni-Channel
  • Self-Service
  • Workforce Optimization
  • Voice Analytics
  • Reporting and Business Intelligence


SPS ensures your network stands the test of time so you can be more responsive to changing business and application needs.

  • Access Control
  • Wireless Networks
  • Network Management
  • Software-Defined Networking
  • Ethernet Switches


The SPS range of cloud solutions enables you to implement the technology you need on terms that suit your preference, budgeting and business model.

  • Flexible cloud services
  • UCaaS
  • Video conferencing
  • Cloud: IP Office as a Service

Our capabilities span from consulting through support and managed services






Managed Services

Our Avaya expertise

SPS is a Diamond Strategic certified Avaya Edge channel partner with more than 20 years in the program. SPS technicians carry design, implementation, sales and support specializations, with more than 400 Avaya certifications. SPS has the knowledge, expertise, connections and capabilities to make the most of industry-leading Avaya solutions.

SPS Technician Specializations:

Avaya Professional Sales Specialists
SME Communications Specialization
Avaya Professional Design Specialists
Avaya Certified Implementation Specialists
Avaya Certified Support Specialists

SPS Staff Avaya Specializations:

Enterprise Unified Communications
Enterprise Contact Center
Mid-Market Unified Communications
Mid-Market Contact Center

Our relationship continues to grow

We are proud to have been recognized and awarded by Avaya due to the strength of our partnership. We remain involved in several boards that shape changes to Avaya’s overall strategy.

  • Avaya Business Partner Council
  • Avaya Business Partner Service Council
  • Avaya Unified Communications Council
  • Avaya Small to Medium Enterprise Council
  • Avaya Partner of the Year (multiple years)
  • Avaya Channel Partner of the Quarter (multiple quarters)


Contact us to learn more about our partnership or schedule a meeting with one of our Avaya solution experts.

SPS Headquarters
300 Littleton Road
Parsippany, NJ 07054
Phone: 888.777.7280
Office Locations

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