Press Releases

SPS Named Skype Operations Framework Partner

Nov 1, 2016 | Posted by:
Theresa Goodreau

Parsippany, NJ – November 1, 2016 – Strategic Products and Services (SPS), a unified communications system integrator and managed services provider, today announced it has been named a Skype Operations Framework partner due to its capability to deliver comprehensive managed services based on a consultative approach, which helps clients receive the greatest value from their Skype for Business Online investment.

The Skype Operations Framework (SOF) is a comprehensive series of recommended practices, principles and models that guide businesses in maintaining the reliability, supportability and manageability of their Skype for Business solution. SPS utilizes SOF to deliver consistent, repeatable and predictable results. It provides a lifecycle approach to deploying Cloud PBX, allowing businesses to take advantage of new features sooner as they plan, deliver and operate their Skype for Business environment.

“We are excited to serve as a Skype Operations Framework partner, and we believe it is a testament to the strength of our Microsoft team and our experience in Skype for Business deployments and multivendor integrations,” said Tom Pacyk, Microsoft business leader for SPS. “Our relationship with Microsoft continues to grow stronger, and we look forward to teaming together further to deliver the greatest value we can to our clients.”

SPS is one of the leading partners now offering Skype Operations Framework-aligned services to its customers, an achievement that demonstrates the company’s commitment to delivering solutions that complement the capabilities of Microsoft technologies. SPS holds multiple Microsoft Gold competencies and technical certifications, including Gold Cloud Productivity, Gold Communications, Gold Messaging, Gold Hosting, Gold Midmarket Solution Provider, Silver Cloud Platform and Silver Datacenter.

SPS has service capabilities across the entire Microsoft Office 365 stack. SPS possesses the unique capability to integrate on-premises equipment with Skype for Business Online or enable a pure Cloud PBX with PSTN calling solution. SPS’s service capabilities also include network assessment, Surface Hub, managed services and carrier services, including ExpressRoute.

For more information about SPS offers that utilize the Skype Operations Framework, visit the SPS Skype Operations Framework web page.

About SPS

Strategic Products and Services (SPS) is a global, multi-vendor system integrator for unified communications (UC) and managed services.

SPS provides strategy, consulting, design, implementation, support and managed services for UC solutions, including collaboration, telephony, video/multimedia and contact centers. With documented and repeatable processes, deep knowledge, broad competencies and certifications, the company enables clients to optimize their business communications with on-site, hosted or cloud-based solutions.

SPS partners with global industry leaders, including Avaya, Cisco and Microsoft. Having achieved more than 25 years of profitable growth, SPS has offices across North America and the United Kingdom. The company is also a founding member of the Intelligent Communications Alliance (ICA), a global partner network providing multi-national customers with a consistent approach to pricing, design, installation and support of integrated business solutions. Visit to learn more.


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