ACM Advanced Administration

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ACM Advanced Administration

This technical course provides a general introduction to AVAYA Communication Manager technology.  Delegates will be given a comprehensive overview of the system and will also gain practical experience   of administering and configuring the CM server and operating system.

This is our 2016 Avaya Communication Manager System Enhanced Administration class.This is a 2-day event to be held at our SPS office in New Jersey. The cost for this event is $1,600 per seat.

Upon successful completion of this course, participants should be able to:

  • Work the System Access – Avaya Communication Manager Access
  • Handle Incoming Calls
  • Route Outgoing Calls
  • Manage:
    • Trunks
    • Announcements
    • Alarms and Errors
    • IP Networking in Avaya Communications Manager
    • Firmware Updates
    • ASA

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Parsippany, NJ 07054
Phone: 888.777.7280
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